Shipping policy

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Free shipping on all orders

All orders shipped to Spain, France, the United States, or anywhere else in the world are shipped with duties paid. You will never be charged hidden fees or unexpected surcharges at checkout.

We track all packages to ensure fast, hassle-free delivery right to your door. You will receive tracking details by email once your item has been shipped.

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Estimated delivery times

From the time you place your order, the estimated delivery times for your package are as follows:

Destination	Processing	Transit	Total
Spain	1–2 business days	2–5 business days	3–7 business days
France	1–2 business days	2–5 business days	3–7 business days
United States	1–2 business days	2–5 business days	3–7 business days
International	1–2 business days	2–10 business days	3–12 business days

*business days, Monday to Friday

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Order processing time

Orders received before 23:00 (GMT+1) will begin processing on the same business day. Orders placed after that time will be processed on the next business day.

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Shipping locations

• Spain
• France
• United States
• International (worldwide)

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Order tracking

All orders include express shipping with tracking. Once your package has been shipped, you will receive a tracking link by email to check the status of your shipment in real time.

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Duties and taxes

We cover all standard shipping costs, including customs duties, import taxes, and any additional charges. No extra costs will be applied at checkout.

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Do you have a question about shipping?

For any questions about shipping, our team is here to help. Write to us at info@musemadrid.com and we will be happy to help you.

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Contact details